By using our Website, E-commerce facility or by placing an order it is deemed that you have read, understood and agreed to be bound by our Terms and Conditions

Our Website and On-line service is for persons above the age of 18. Persons under the age of 18 are not permitted to make purchases on the website of Ice Fine Jewellery.

Definitions

“We” “Us” and “Ice” mean Ice Fine Jewellery

Ice Fine Jewellery:
32 Chapel Walk,
Worcester, WR1 3LD
Tel:01905 28333
VAT Reg No: 748 1900 21
Company Reg No: 03951451

IAN QUARTERMAINE (JEWELLER AND GOLDSMITH) LIMITED

“You” means any person placing an order with us, or using our Website.

“Website” means our Website (located at http://www.icefinejewellery.com) and on-line services including company email and social media services.

Contract

A contract between Ice Fine Jewellery and you will exist only when an order has been placed, accepted, processed and dispatched. In the case of bespoke, personalised or altered goods, A contract will exist when manufacture, personalisation or alteration of the item or items has commenced.

An order will be accepted by us via an email sent to you. The confirmation will confirm the details of your order and when we aim to despatch it. We reserve the right to cancel any order or to adjust the price if it has been incorrectly listed. This includes, but is not limited to errors caused by software or Website malfunction.

When you place your order, payment will be taken as per the method offered and chosen.

Pricing and Availability

Although every effort is made to ensure that Prices on our Website are correct and that stock levels are accurate, Prices and Availability are subject to change without notice. If an item is out of stock we will try to inform you of this at the earliest possible point.

Delivery

If an item is out of stock and there is likely to be any extended delivery time we will advise at the earliest opportunity that this is the case. We may be able to offer an alternative.

Returns and Cancellation Policy

You have the right to withdraw from a purchase within 7 working days of the point of placing the order (cooling off period). This is in-line with English law and distance selling regulations.

Exceptions to this cancellation period, and right to cancel, include personalised or altered goods that have been manufactured for a bespoke purpose or customised in any way. In ordering a personalised or bespoke item you agree that the order cannot be cancelled. If the item is unsuitable for any reason, Ice will make every effort to rectify the situation. Further alterations may incur a cost billable to you. Engraving an item or having a personalised plaque attached to the packaging render the item ineligible for return.

Withdrawing from the purchase of an item is your right, except in circumstances detailed above. A notice of cancellation must be given in writing within the time period specified.

In the unfortunate event that your purchase is not suitable, you have 14 days from date of purchase to return the item(s) to us.
Please note that you will be responsible for the costs of returning items to us. Items need to be returned in their original packaging complete with any tags, instructions and product packaging. Items will only be accepted if they show no signs of wear and are not damaged in any way.

Website Usage

The terms and conditions that apply to our Website also apply to our company Social media pages and accounts. Terms and conditions of use exist for external Websites and services linked to from Ice and should be viewed and accepted before use.

There are various links in and out of the Ice Website. Ice take no responsibility for the content of external Websites or on-line services including their function and operability. Inclusion of a link does not imply endorsement or recommendation of a third party Website, offer or service.

By using this Website, or on-line service provided by Ice, you indemnify Ice Fine Jewellery, it’s employees, agents and affiliates against any loss or damage caused directly or indirectly by this service. Ice Fine Jewellery make no warranties, expressed or implied, unless otherwise stated explicitly for it’s on-line service and Website sales.

Further details of our service usage terms and conditions can be found on our Privacy, Data and Cookies Policy page.

Website Content and Copyright

Some information on our Website is provided by suppliers, manufacturers and third parties. Ice take offer no warranty as to the accuracy and validity of any information provided. We try to maintain the integrity of information on this Website to the best of our ability

Reproduction of any part of this website or content is strictly prohibited without express permission from Ice in writing. Material is either owned or licensed to us from third parties. Ice reserve the right to pursue under copyright law claims for damage or otherwise where they see fit.

This Website, in whole on in part, must not be stored on an electronic storage device or attempt to be reverse engineered.

Colour Reproduction

We take great care with the images used on this Website. The limitations of colour reproduction and the individual colour settings of your monitor or device screen may mean that there is a variation. Every reasonable care has been taken to ensure that the descriptions and images are accurate within an acceptable margin of error.

Packaging

Jewellery and watches bought from the ICE Fine Jewellery are supplied with packaging as part of the product. Branded jewellery and watches come in boxes and bags specific to that brand. ICE jewellery is presented in our own high quality packaging. All packaging may vary, as new ranges or styles are introduced, is subject to availability. ICE reserve the right to substitute packaging for an alternative. If a product is returned to us for any reason the packaging must be in perfect condition in order for us to accept a return (other conditions also apply).

Competitions

ICE Fine jewellery reserve the right to amend the rules of any competition run through our Website or offline at any time. We reserve the right to cancel or remove any contest or competition at any time without notice. Individual competition will have rules and conditions of their own.

Disclaimer

Our agreement with you is based upon English law and the laws applicable to this agreement are the laws of England and Wales. If any of these terms and conditions are deemed to be invalid or unenforceable for any reason, excluding these terms, the remainder of terms and conditions shall
continue to apply.

To the fullest extent permitted by law, ‘Ice’ or any associated company, agent or affiliate, director or staff member shall be liable by reason of any
representation, or any implied warranty, condition or other term, or any duty at common law, or under the express terms of the contract, or in the case of negligence for any indirect, special or consequential loss or damage. this includes, but is not limited to loss of profit, loss of saving, loss caused by a virus, loss of data, loss of use costs and expenses incurred.

Ice Fine Jewellery reserve the right to change these terms and conditions without notice. Your continuing use of this Website or our online service signifies your acceptance of these updated terms and conditions.

Your statutory rights are not affected.